Exhange Policy 

Silk Nature does not offer refunds or returns. However, we do allow product exchanges under certain conditions.

Wrong or Missing Items
If you receive the wrong product or something is missing from your order, we will resolve the issue at our own expense.

Exchange Eligibility
To request an exchange:

• Contact us within 3 days of receiving your order

• Ensure the product is unopened and unused

• Cover the shipping costs for sending the product back and receiving the replacement

Damages
We are not responsible for minor damages that may occur during delivery. However, if your product arrives completely damaged or faulty, please contact us and we will take care of it.

How to Request an Exchange
Email us at support@thesilknature.com or call +92-300-8433499. Be sure to include your order number and clear photos of the product, if needed.